Manage or cancel my subscription
Open the customer portal, sign in with the e-mail you used at checkout, and you can update your card, download invoices or cancel. Cancelling keeps your PRO access until the end of the period you already paid for. No charges after that.
I see a charge from PIXON I don't recognise
Someone in your household may have subscribed to one of the apps above. Write to us at info@pixon.gr with the date and amount and we'll find it and, if needed, refund it.
Refunds
AI to PDF: full refund within 3 days of any payment, no questions asked. AutoFollow: full refund within 14 days. E-mail us from your checkout address; the money goes back to the original card within a few business days and PRO access ends when the refund is issued.
Receipts and VAT
Payments are processed by Stripe. VAT is added at checkout where applicable (EU customers; business customers can enter a VAT ID). A receipt is issued automatically for every payment by PIXON, our Greek sole proprietorship, and sent to your e-mail.
Support
info@pixon.gr — we answer within one business day, PRO customers first. The apps change when Instagram or Claude change their pages; fixes usually ship the same day.